Returns & Exchanges

At Meze Audio, we stand behind the craftsmanship of our high-end audio products and offer a 30-day return window for items in original condition. If you are not completely satisfied with your listening experience, our team is here to assist with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Place the product in its original packaging, ensuring all accessories, cables, and documentation are included to avoid restocking fees or rejection.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable courier service to send the package back to our designated service center for inspection.

• 4.
  Inspection & Refund

  Once our technicians verify the item's condition, we will process your refund to the original payment method within 7-10 business days.